Once your Individual Voluntary Arrangement has been accepted, your creditors will not be allowed to contact you as long as you continue to make the repayments.
However this may take a few months to get firmly into place before your creditors stop contacting you, as communications within big companies can sometimes be of a poor standard. But if they do try to contact you then you can forward them onto us at no extra cost, we will deal with them as part of our IVA service.